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Maximizing Every Interaction: The Mindset For Winning Every Time – Mike Kash

Executive TLDR

  • Success comes from total conviction—if you don’t believe fully, you won’t win consistently.

  • Assume the sale and lead every interaction with confidence and certainty.

  • Every conversation has unlimited potential to grow your business.

  • Go all in—100 percent commitment is the difference between average and extraordinary.

Video Summary

The Difference Between a Job and True Opportunity

Mike Kash contrasts traditional employment with the entrepreneurial opportunity in Primerica. In a job, income, promotions, flexibility, and ownership are limited and controlled by someone else. In business, especially commission-based financial services, income and advancement are tied directly to effort, skill, and commitment. The power shifts from employer-controlled to self-controlled.

A Broken System and a Better Alternative

Kash argues that the traditional career path leaves most people financially unprepared for retirement. After decades of work, many struggle to retire comfortably. He positions financial education, life insurance, and investment guidance as solutions that genuinely change lives—not just financially, but emotionally during critical moments like death claims or long-term wealth building.

Rock-Solid Conviction Wins

To be believed, you must believe. Conviction is the foundation of influence. In every appointment, the person with the strongest belief wins. Either you convince a family to protect their future, or they convince you why they cannot. Lack of conviction leads to hesitation, weak communication, and lost opportunities.

Assume the Sale

Top producers do not ask timidly—they lead confidently. Instead of asking “Do you want to get started?” they say, “Here’s what we need to do next.” This law of assumption shapes tonality, posture, body language, and authority. People buy belief and certainty as much as they buy products.

Every Interaction Has Unlimited Potential

Every conversation matters. A single interaction—like handing a card to a delivery driver—can eventually lead to major business breakthroughs. Never leave a conversation without asking. Ask about the business. Ask about protection. Ask about investments. If someone doesn’t say no, you didn’t ask enough.

Go for No

Referencing the concept popularized by sales trainer Bill Whittle, Kash emphasizes pushing past the first sale. If a client hasn’t said no, there may still be unmet needs. The opportunity to serve is often larger than we assume.

Go All In

Commitment eliminates indecision. Whether pursuing promotions like Regional Vice President or achieving financial milestones, full commitment creates momentum. When you are 100 percent committed, obstacles lose power. When you are half committed, excuses win.

Final Message

Winning every interaction is about belief, boldness, consistency, and total commitment. With conviction, assumption, relentless asking, and full dedication, success becomes inevitable.


FAQs

1. What does “maximizing every interaction” mean?
It means treating every conversation as a potential opportunity to grow your business or positively impact someone’s financial future.

2. Why is conviction so important in sales?
Conviction builds trust and authority. Clients respond to certainty and belief more than hesitation.

3. What happens if you lack conviction?
You communicate doubt through tone, body language, and word choice, reducing your effectiveness.

4. What is the law of assumption in sales?
It means proceeding as if the client will move forward, guiding them confidently through next steps rather than asking passively.

5. How do you “assume the sale” properly?
By clearly stating the next action step instead of asking for permission to proceed.

6. Why should you always ask before leaving an interaction?
Because unasked opportunities are guaranteed losses. Asking creates possibility.

7. What does “go for no” mean?
It means continuing to explore needs and solutions until the client clearly declines, rather than stopping early.

8. How does full commitment affect performance?
Full commitment removes hesitation and strengthens resilience against setbacks.

9. What’s the difference between a job and ownership?
A job offers capped growth controlled by others. Ownership offers unlimited earning and advancement based on performance.

10. Why does Mike Kash emphasize retirement readiness?
Because many people reach retirement age financially unprepared, highlighting the need for financial education.

11. Can one small interaction really change your business?
Yes. A single introduction or referral can lead to long-term growth and major breakthroughs.

12. What mindset helps win more often?
Confidence, certainty, persistence, and belief in the value you provide.

13. Why is body language important in sales?
Clients subconsciously respond to confidence signals such as posture, eye contact, and tone.

14. How do you build stronger conviction?
By mastering your product knowledge, believing in your mission, and seeing the real impact of your work.

15. What is the ultimate message of the talk?
Success is not accidental—it’s driven by belief, bold action, and total commitment.


Glossary

Conviction
A deep, unwavering belief in the value of what you offer, communicated through confidence and certainty.

Assume the Sale
A sales approach where you confidently guide clients toward action rather than asking timidly for approval.

Law of Assumption
The principle that expecting a positive outcome influences behavior and increases the likelihood of success.

RVP Promotion
Regional Vice President, a leadership milestone within the organization referenced in the speech.

Ownership Mindset
Thinking and acting like a business owner, taking full responsibility for results.

Go for No
A sales philosophy encouraging professionals to continue offering value until a clear rejection is given.

 

Transcript: All right. Good afternoon, Primerica teammates. First of all, I want to say thanks to Joe and Denise Cardina for putting on this school, man. I know it’s not easy to do something this size, so thank you and thank you for including us. I want to congratulate everybody in this room right now because you’re here working on making yourself better.

So you should be proud of that and give yourselves a hand. And to my teammates, the mighty cavalrymen, we’re just getting started, man. This is our year. We’re gonna explode. We’re gonna make it happen. We’re gonna recruit the world. So let me talk to you about how Primerica changed my life. I want to talk about the difference between a job and being in Primerica.

Because here your dreams can come true. You can change your life. You know, I was making about 45, 000 as a CPA. I’ve been over 300, 000. I have ownership. Never could do that where I was. Raises. Limited. Here, it’s unlimited. If you want to get a raise this month, in March, if you want to get a raise, you can do it.

You know who’s in charge of that? Go to the restroom and look in the mirror. It’s up to you. You want to make more money, you can do it, right? Vacation time, I had three weeks, was never going to get any more. Now whenever I want, time off, had to ask permission whenever I want. You know what I hated? When I had to walk into the partner’s office and ask him, Can I get next Tuesday off?

And you know what I hated even more? When they said no. Right? And that happened many times. Right here, you got to choose, right? Flexibility of time. Promotions, up to them, up to me. You want to get prom If you’re below RVP, you can get promoted. This month, next When you make the choice, it’s up to you. Right?

Cog in the wheel. When I was working as an accountant, during this time period, I would hear one of two things. That’s all I’m getting back? Well, what do you mean I owe money? How could that be? Right? That’s all you hear when you’re, when you’re doing taxes. Right? But here, this past week, I had a distraught husband call me up, his 38 year old wife passed away.

But we’re going to deliver a death claim because we did life insurance. I sat with another client of mine who has 1. 3 million dollars invested with me. When I met him in 1997, he had zero. We change people’s lives, we make a difference, right? The potential is limited versus unlimited. Ownership. When I left my job after 10 years, I didn’t take anything with me except my knowledge.

Here, I have ownership, and so can you! Everybody in this room, man, there are millions of Americans out right now, living lives of quiet desperation, but you know what? If you’re in this room, you have the ability to change your life the minute you leave this room. So I want to share with you what we need to do to do that.

Five concepts. Let me, let me wrap up with this. Our system is broken. Ninety five percent, people ask me all the time, how many people really make it in Primerica? You know what I say? How many people really make it in life? Ninety five percent of the people after working for forty years, usually at jobs they hate and despise, just to survive, can’t even retire.

What is that? Right? Our system is broken. Primerica is the answer. We have all the answers to change people’s lives. Right? But what do we need to do to go to the next level? For Number one, we gotta be rock solid on our conviction. To be believed, we must believe, right? You have to have total conviction when you’re out there.

When you sit in front of a family, either you’re selling them on why they can come in this business, make money and change their life, or they’re selling you on why they don’t believe they can. You’re either selling them on why they need to find the money to properly protect their family, or they’re selling you on why they can’t afford it.

You’re either selling them on why they need to invest for their future so they can retire with dignity, or they’re, uh, you know, telling you on issues of why they can’t. Whatever it is, the one with the most convictions will win. But I want to tell you, if you don’t have conviction, you’re toast. But I’m going to tell you, you still won’t win every battle.

But if you have conviction, you’ll win a lot of them. But you know what? Here’s, here’s what I see. People in primerica, they go into a home, the people have no life insurance with kids, right? They have, they’re not saving for retirement, they’re broke in debt, right? And then, and then they, they say, no, I’m good.

And we walk out with our tail between our legs. That should never ever happen, man. That’s their issue, not ours. We have total conviction, what we do is right, and all we can do is share it with people, right? To be a great recruiter and salesperson, you gotta sell yourself first. Secondly, uh, you know, assume the sale.

If I could give you one thing about sales, you want to be a great salesperson? Assume the sale, the law of assumption. When I go in, I just ask myself, if I were that family, would I do what I’m asking them to do? And if the answer’s yes, I assume they’re going to do it, right? If yes, go in with that conviction.

So here’s what we need to do next. Here’s how we’re going to get you started on retirement. I don’t ask them, do you want to get started? Here’s what we need to do next. When I’m talking about somebody about setting an appointment, hey, can we set up a time? No. When can we set up a time? I’m going to show you something awesome, right?

You gotta have that. They are buying your belief, your body language, your tonality, your words. Don’t blink. This is the greatest thing. People are in so much stress right now, and we have all the answers. Every interaction has potential. Every time you’re talking to someone, there was limitless potential to explode your business.

Every interaction, we have the ability, can change your life. I remember I had a FedEx guy come to my home one time, delivering a package. And um, I asked him, he wasn’t interested, I said, here’s some cards, right? And he threw them in his, in his, uh, he, he took them, took the cards, and he gave it to one of his co workers.

And that co worker threw it in his drawer, and about a year later, he calls me up. I asked him, how’d you get my name? And he told him from that guy. And he ended up being instrumental in me getting to regional vice president. And that, you know what, if I didn’t talk, how many times do we not at least talk to somebody about that?

Right? And going out there. So, never leave an interaction. Ask, ask, ask. Ask him to join your business. How many times do I go into a, A home where somebody in primerica was there. They have life insurance. Like, I can really join your business. Like, they never even talked about the opportunity, right? To, to, to add a product line.

For sharp, ambitious people looking to make more money. For families who need life insurance. For people who don’t want, never leave without at least asking, right? Go for no. You know, Bill Whittle, I heard this on a Bill Whittle tape, there’s a book about it. Guy goes into a store, um, there’s a salesman in the store, guy goes into that store, and he bought, he’s, he’s selling him everything.

Suits, shirts, ties, everything, right? And he goes back, he makes all this money, goes back to his manager. And he goes, man, this is unbelievable, I just had the best day ever, look at all the commis And his manager goes, what did he say no to? And the guy goes, he didn’t say no to anything. And the manager goes, well why’d you stop asking?

Why didn’t you sell more, right? We go in and we’ll do a life insurance sale or whatever. We don’t talk about all the other products that we have. We have the, the possibilities in which we can help people are really limitless. You know what’s exciting? Every single person that we see today, and I mean every single one, needs something that we do right now.

The question is whether they’re gonna do it with us or not. And maybe their brother’s in the business, maybe they’re broken out of a job and they can’t, but they all need it. What an unbelievable market we have. Right? So, you know, we can help people make more money. We can educate them, do their financial needs analysis, give them their FIN number.

Financial education, protect their family, invest for retirement, college, blah, blah, blah. Senior healthcare, vivin, legal protection, id, theft on and on and on, and this is my last point to win. You gotta go all in. Anytime I’ve ever done anything, when I went for my RVP promotion, when I went for my first diamond, my second diamond, I was committed to getting it.

And I did whatever I had to do to get that right. You gotta have 100% commitment. You know? You don’t wanna have what they call. Uh, you know, you don’t want to be going back and forth on decisions. When you’re 100 percent committed, you make it happen. You know, when I, like a year ago, I went on a diet.

Alright, I’m going on a diet. You know what happens the first day you go on a diet? Somebody out, oh, it’s Tamsen. So this client of mine is from North Carolina, decides to come up to New York, doesn’t tell me she’s coming up here, and walks into my office with a bunch of cookies. Right? And that’s what always happens.

And if you’re not 100 percent committed, you are toast. So, you want to be 100 percent committed on where you’re going. I see only my objective, the obstacle must give way. Man, I am proud to be your teammate. Let’s go change the world.

 

 

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