Ever feel like you’re juggling a million personalities in your business and just can’t keep up? You’re not alone. Managing different personalities can be a real headache, especially when you’re trying to build a successful team. But what if you could turn that chaos into a well-oiled machine? Jessica Gordon is here to show you how. In her powerful video training, she dives into the art of managing diverse personalities, helping you transform potential frustration into a thriving business. It’s all about understanding who you’re working with and leveraging their strengths to build a legacy. Ready to master the art of team management and take your business to the next level? Watch Jessica’s video now and discover the breakthrough strategies that will keep you sane and successful.
Video Transcription:
Everybody doing good? All right.
We’re back from lunch.
Super excited.
Everybody ate good food.
Man, I was just praying not to trip up the steps.
Okay, so first off, I want to say, uh, thank you God for waking us up this morning.
Who’s, who’s happy that God woke you up this morning, right? Give him the honor and praise.Thank you for team made.
I love you guys.
I’m really, really proud of you guys.
And, um, also thank you to my amazing uplines, um, Eddie and Sandra Gonzalez.
Without them, I would not be a regional vice president today.
So I’m gonna actually, I supposed to have the clicker, right? Okay, so I’m going to actually, uh, share with you guys, um, emotional intelligence going into the field, right?So while building this business, who would agree that sometimes it could be frustrating dealing with people? Yeah.
Look to the person to the left and be like, yes, and look to the person to the right and say, absolutely.
Right? Yeah.
So the reason why I say that is because I came into this business in 2013 and, um, I had to take my degree off of my resume to get a job, right?And I ended up with about four jobs, those working six days a week, constantly burnt out.
So when I came into Primerica, um, I went to my first leadership school and David Kim was speaking at that school and I joined Primerica at that school, you guys.
So you never know.
When you’re going to have a superstar in your business, shout out to David Kim.Um, but I say this because when I came into the business and I got my license, I quit all of my jobs within a year.
Don’t do that.
Um, I had to get my skills up and I had to get my skills up very, very quickly.
So one of the things that you want to make sure that you do write this down.
Is you have to recruit a lot of people because if not, if you just have one person in your business, you’re a slave to that person.
Yeah.
So that means if that person’s not, not, not happy with you, you’re going to find yourself dragging yourself in the mud.
If that person’s not showing up to training, you’re going to find yourself being sad or upset or frustrated.
So one of the things that I got really, really hip to very quickly, hopefully I could, Oh wait, no, this way.All right, cool.
Um, is you got to learn how to be flexible, right? So Bill Whittle said that you have to be rigidly flexible.
I’m like, man, another one of those contradictions, but um, I’m like, okay, I’m a Gemini.
So I’m a walking, talking contradiction anyway.
So we’ll get, we can make this work.
So here’s what you’re going to have.You’re going to develop a lot of resilience when you have a lot of recruits that you’re training, but in order for you to have the emotional intelligence in the field.
I will tell you that you need to have five to six people, even if you’re doing this part-time, five to six people that you are training at the same time.Right.
Randy just talked about the piston theory.
Right, and that’s exactly what this sounds like.
You’re gonna have to know that there’s some people that are gonna be sick, so they can’t go to a training appointment or they can’t go to the class or somebody’s gonna go on vacation or someone.
It’s gonna have a death in a family.Something is going to happen, but you need to be spinning all your plates at the same time.
Who would agree with that? Okay, great.
So same direction.
So I kind of learned how to pay attention in the field.
And what I mean by paying attention was I learned that you’re gonna learn two ways.
One, through either a mentor or through or or two through mistakes.Now I learned through both, but prior to primerica, I was only learning through mistakes.
So if you’re going to learn through a mentor, you’re going to have to track what’s going on.
So the first thing is you’re going to come across different types of people, right in your business.
So number one, the first type of person is the cultural person, right?Everybody loves the cultural person.
The person that does everything that you tell them to do.
The person that says, get, uh, you ask for a list, they give you a list.
You ask them to make calls, they make the calls.
You ask them to go on appointments and make sure they take notes, they take the notes.
Who loves that person? Who, who, who, who would, would, would kill, not, not really kill, but who would be super happy to have those type of people in your business? Everybody, right? But guess what? That might not be the very first person.
It might be the 10th person, right? You might come across someone who is going to have a different type of personality, but what you sell to them matters.So I’m really, really big on.
Bible, scripture, right? And it says when there’s vision, people flourish.
And when there’s a lack of vision, people perish, right? So you have to let them know, listen, I’m going to build you a team, right? You’re going to have a client base that’s going to be built.
I’m going to make sure that when you pass class, you have money as you’re graduating out of that class.Who’s excited about that? See, I learned that Zig Ziglar said, you have to have a plan that benefits the newest person.
It has to benefit them more than it benefits you.
See, I have someone in the room who is the prime example of that.
Thomas Porter, if you can just stand up really quickly, right? He came through the licensing process, went on 17 appointments, you guys, and then built a team of people.He has 10 people on his team just passed his test on Monday.
So the reason why I say that’s so important is because when you have that first type of person, you’re going to have to make sure you handle them with care, right? But then you’re going to have a dip, a different person, right? Person two.
And person two is a person like me, okay?I came in and I didn’t have time.
I came in and I didn’t have a lot of money.
I didn’t have a lot of resources, right? But guess what? You might recruit someone who has young babies or someone who needs a little bit of time in order to go to class.
That person, right, might have a busy schedule, but you still have to have a plan to get them off to a fast start.Because then when they have teammates, they won’t quit, right? They will not quit.
You got to get them into the field fast.
You got to sell them on the vision, right? So when you do that and you get them through the field, they’re going to give you their list, but they’re waiting for you to show them results, right?You have to know that your skills is what’s going to help them pay their bills and remain in the business, right? So, so you, like I said, have a plan that benefits that person.
But then you’re going to have that last person.
Anybody know the person that’s not coachable? They question everything that you do.You tell them to do.
Right? They, they, they know a better way for you to do Primerica.
You’ve been here ten years, but, but, but they don’t care that you’ve been here ten years.
They have a better plan.
And guess what? Do not shun those people.
Because that could be a Gabrit Singh.
That could be any of those leaders who come into the business that probably just need to experience some level of success.So what do I do with them? Mario Arizon told me, send them to class, right? Send them to class, check on them after class, make sure that you have a plan that still benefits them, right? Um, where you tell them, listen, you go and get this license.
I’m going to show you how to build this business, but if you don’t get a license, I don’t know.
I can’t do much for you, right? But that person will have a clear vision of what’s going to happen.
They will not have a team if they don’t listen to you, right? They will not have clients.
They won’t even have a bonus, but they will have a license at the end of the game.
So when you come across those three different types of people, please don’t get frustrated.Just know who they are, right? And make sure you put them in the appropriate category and you continue talking to them, right? Why? Because team size is the prize.
We’re helping Primerica get to 150, 000 licenses.
Who’s in the game for that, right? Raise your hand.
If you’re going to have a part, a portion of those 150, 000 licenses.Nobody in here? Just two of us? Okay.
So, I’m gonna end off with this.
Go through the numbers.
Don’t treat people like a number, but go through the numbers and accept them because when you do, there is light at the end of the tunnel.
But keep yourself sane by training multiple people at the same time.
Thank you very much.
